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Shop Essentials
*Effective Date:* 20 Nov 2025
1. Introduction
Welcome to the Site operated by KK Chain & Jewels, having its registered office at [Ground Floor, Shop No. 1, Door No. 58, Pavalam Street No. 1, Near Raja Street, Coimbatore, Tamil Nadu-641001], India (“we”, “us”, “our”). By accessing or using the Site, placing an order or buying product(s) from us, you agree to be bound by these Terms & Conditions and our Privacy Policy (link here). If you do not agree, please do not use the Site.
2. Definitions
* *Products:* items listed on the Site for sale (chains, jewellery, accessories).
* *Order:* your purchase request accepted by us.
* *User Account:* account you may create on the Site.
* *Services:* any after-sales, customisation or support offered pertaining to Products.
3. Use of the Site
* You warrant that you are at least 18 years old and competent to enter into these Terms.
* You agree to provide accurate, current and complete information when placing an order or registering.
* You agree not to use the Site for any unlawful purpose.
* We reserve the right to suspend or terminate access if you breach these Terms.
4. Product Information & Pricing
* We endeavour to display product descriptions, prices, images and specifications accurately. However, we do not guarantee that all information is error-free.
* Prices are as listed on the Site and include applicable taxes (unless otherwise indicated). Shipping, handling or custom duties (if any) may be extra.
* We may change prices at any time, but changes will not affect orders already accepted.
* Colours, textures and sizes shown in images may vary slightly due to display differences your finished piece may differ modestly from what appears on screen.
5. Order Acceptance & Payment
* Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason (including availability, errors in pricing or description, or suspicion of fraud).
* Payment must be made via the methods provided by us when placing the order. Payment is due prior to dispatch unless indicated otherwise.
* Once your payment is cleared and order accepted, we will send you an order confirmation email.
* Any customisation (e.g., resizing, engraving) may incur additional charges and longer delivery times you will be notified in advance.
6. Delivery & Shipping
* Delivery times are estimates only. We will make reasonable efforts to dispatch the Product within the timeframe indicated; however, we are not liable for delays caused by third-party carriers, customs, force majeure, or your failure to provide correct address details.
* Risk and title of the Product pass to you once we hand over the Product to the delivery carrier for shipping.
* If you suspect damage during transit, you should notify the carrier immediately and contact us within [X] days.
7. Returns, Refunds & Exchanges
* Because jewellery items are often customised or made-to-order, returns may be accepted only for manufacturing defects, wrong items shipped, or within [X] days of delivery and subject to our inspection.
* To request a return or exchange, you must notify us within [X] days of delivery and follow our process (e.g., submit photos, return in original packaging).
* Items that are obviously worn, altered, resized or customised may not be eligible for return.
* Refunds (if approved) will be credited via the original payment method within [Y] days after our inspection. Shipping costs, custom duties and any applicable handling may not be refundable.
* We reserve the right to refuse return/exchange if item does not meet our eligibility criteria.
8. Jewellery Authenticity & Certification
* We strive to provide jewellery made of genuine materials (gold, silver, diamonds, gemstones) as described. Certificates (if applicable) will be issued.
* Any valuations, weights or quality descriptions are approximate and based on third-party assessment or manufacturer details. Actual variances may occur.
* You are responsible for verifying the authenticity and suitability of the product prior to purchase. Our liability is limited to replacement or refund under Section 7.
9. Intellectual Property
* All content on the Site (text, images, logos, designs) is owned by or licensed to us and is protected under copyright, trademark and other laws.
* You may not reproduce, modify, distribute or exploit the content for commercial use without our written consent.
* Designs of the jewellery may be subject to design registrations; you agree not to copy or replicate them for resale or commercial use.
10. Limitation of Liability
* Our liability to you for any cause arising out of or relating to these Terms or the Products is limited to the amount you paid for the specific Product.
* We are not liable for indirect, consequential, special, incidental or punitive damages (including loss of profits, business interruption) even if we have been advised of the possibility of such damages.
* Nothing in these Terms shall limit our liability where such limitation is prohibited under applicable law (for example liability for death or personal injury resulting from our negligence).
11. Disclaimer of Warranties
* The Products are provided “as is” and “as available” to the fullest extent permitted by law. We do not warrant that the Products will be error-free, uninterrupted, or meet your particular requirements.
* We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, except as required under applicable law.
12. Indemnification
You agree to indemnify, defend and hold us harmless from any claims, liabilities, damages, losses, costs or expenses (including reasonable legal fees) arising out of:
* your use of the Site or purchase of Products;
* any violation by you of these Terms;
* your breach of any warranty, representation or obligation under these Terms.
13. Privacy & Data Protection
Our Privacy Policy explains how we collect, store, process and share personal data. When you use the Site or place an order, you consent to our collection and processing of your personal data in accordance with that policy.
14. Changes to Terms
We may revise these Terms from time to time. The “Effective Date” above will reflect the last revision. Your continued use of the Site or purchase of Products after revision constitutes acceptance of the changed Terms. We encourage you to check this page periodically.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [City, State] (e.g., Mumbai, Maharashtra).
If any provision of these Terms is held invalid or unenforceable, that provision will be deemed deleted and the remaining provisions will continue in full force and effect.
16. Contact Information
For questions, complaints or other communications relating to these Terms or the Site, you may contact us at:
Name: KK Chain & Jewels
Address: Ground Floor, Shop No. 1, Door No. 58, Pavalam Street No. 1, Near Raja Street, Coimbatore, Tamil Nadu-641001
Email: kkchains01@gmail.com
Phone: +919043034141
